Blog | ProSolutions Salon Software

groupon

Groupon can give salons and spas a quick, artificial boost in business, but it can also damage your long-term brand. Here’s how to use Groupon effectively. More than 500,000 “groupons” are redeemed each day and 77% of Groupon users are women. Given these numbers,...

Using Groupon Effectively

paired2web

Meet PAIRED: Personalized Smartphone Apps That Connect Salons and Spas With Their Clients 24/7.   LOS ANGELES, CA–ProSolutions Software, a leader in business management software for salons and spas, has developed mobile apps that “pair” with their award winning Transcend software. The service includes two...

ProSolutions Releases New Smartphone App Service

learn

One of the most important features that ProSolutions offers can’t be found in our award winning software. Instead, one of the many highlights sets us apart from the competition is our unlimited training, completely free of charge to you and your staff. With all-inclusive...

Unlimited Training. Always Free.

Start 2017 off right by making these 3 resolutions!   1) Education According to a recent Modern Salon Magazine survey, 71% of respondents said they receive business education through professional and industry websites. Indeed, digital education (i.e. blogs, articles, and live or recorded webinars)...

3 New Year’s Resolutions For Salons And Spas

caricature

Should You Prepare For A Presidential Recession? The 2016 presidential election has been a doozy and experts are predicting an economic crisis if Donald Trump or Hillary Clinton wins in November, while others predict a recession is coming regardless of the winner. But we’re...

Surviving An Economic Downturn

talessalon

Salons and spas have their fair share of horror stories… To get you in the Halloween spirit, our staff shares some REAL-LIFE tales from our clients that are sure to give you a fright!   1.  The “Touchy” Client One blustery October day in...

Real Salon And Spa Horror Stories

TiplessE

Tipping can be awkward, especially in salons and spas. Try googling “tipping at salons and spas” and you’ll see thousands of different articles about who to tip, when to tip, and how much to tip depending on all sorts of variables. It’s a dizzying...

Going Tipless At Your Salon Or Spa

member

Salons and spas often suffer from unpredictable client scheduling and little guarantee of stable, reliable income every month. Massage clinics have adapted the membership model to make massage membership a multi-billion dollar industry in just a few years. You can jump on the bandwagon...

Have A Membership Program? You Should!

respond2

Unfortunately, people are more likely to write an online review after a negative experience than a positive experience. This means that although you may have mostly satisfied customers, review sites such as Yelp!, CitySearch, YP, Google, Facebook, etc. may tell a different story. But...

Respond To Online Reviews

gologo

If you haven’t heard of Pokémon Go, you’re probably living under a rock. The new smartphone app has taken the country by storm and currently has more active users than Twitter! Pokémon Go encourages people to get out and walk around local businesses to...

Pokémon Go For Your Salon And Spa

gcs

Gift cards (and gift certificates) are extremely important for generating revenue, yet few salons and spas focus on this aspect of their business. A recent study shows that almost 70 percent of beauty related businesses are selling an incredibly low number of gift cards/certificates,...

Sell More Gift Cards!

Just because a major spa has decided to do something a certain way does NOT make it a trend. To be a trend, the entire industry must be moving, if slowly, in that direction. An excellent example is the surfing “trend” where some spas...

Spa Trends 2016

customer-is-not-always-right

Customers have a tendency to dictate how and when their services are performed, but who is the professional at your salon or spa? You or your customers? The old adage “the customer is always right” certainly works well in client relations, but is not...

Remember, YOU Are The Professional!

referral program

In a previous blog, we discussed ten different ways to increase referrals to your business.  This blog will address Referral Programs and how to establish a successful program using your salon or spa software.   What Are “Referral Programs”? Referral Programs encourage current customers...

Referral Programs

Pro Solutions Software-Referrals

10 Tips To Increase Referred Clients   Referrals are an effective form of advertising and incredibly important to most small businesses. By having your customers advertise for you to their friends, relatives, and coworkers, you are creating another marketing avenue that costs little or...

Getting Referrals

Prosolution

FIRE THEM! That’s the first bit of advice most owners or managers are given when they share stories about “toxic” employees at their salons or spas, but this isn’t always the best advice. It may be better to engage with a difficult employee, especially...

Neutralize Toxic Employees

Pro Solutions Software-twitter

Salon and Spa Marketing Part III: Twitter! Engaging with customers on Twitter helps boost brand awareness and may result in higher sales. With Twitter tools steadily gaining traction in sales, marketing and prospecting for salons and spas of all sizes, it’s important to understand...

Twitter Tips and Tricks

Pro Solutions Software-facebook

Salon and Spa Marketing Part II: Facebook Is Not Dead! With over 1 billion active users and an increasing focus on advertising and marketing, Facebook is the largest social media site and provides unparalleled access to customers. Facebook can help drive online sales, increase...

Facebook Is Not Dead!

Pro Solutions Reviews

What Is A “Third Place?” A third place is a social environment (separate from home and work) that is a center of community life.  When a business is considered a “third place,” it becomes a highly-profitable cornerstone of the community.  By providing an environment...

When Does Third Place Become First Place?

Salon And Spa Management Software

Salon and Spa Digital Marketing Part I: Yelp! By Matt Wiggins With over 20 million reviews and 60 million regular users, Yelp! is important for small businesses. Studies show several positive Yelp! reviews can increase new client visits by as much as 40%, while...

Yelp Tips for Salons and Spas

Salon Appointment Software

We are excited to announce that ProSolutions owner, Matthew Wiggins, has been invited to teach at Premiere Orlando May 31st and June 1st.  He will be speaking specifically about digital marketing and how it applies to the beauty industry. Course Description: Marketing for today’s...

Matthew Wiggins to teach at Premiere Orlando