Regular Business Hours:
Monday-Thursday: 7:00 a.m.-5:00 p.m. (Pacific Time);
Friday: 7:00 a.m.-12:00 p.m. (Pacific Time);
Saturday: 7:00 a.m. to 11:00 a.m. (Pacific Time).
After Hours Support:
Monday-Friday: before 6:00 a.m. and after 6:00 p.m. (Pacific Time) $25 per fifteen minutes*
Saturday: after 11:00 a.m. (Pacific Time) $25 per 15 minutes*
Sunday: $25 per fifteen minutes*
*Applies to ANYONE calling after business hours.
I have had ProSolutions Software for my business for the last 8 years and I would highly recommend it!! We have had no issues and have been extremely happy with the developments this company has had along the way. The tech support is outstanding…they can fix anything, we are amazed by the knowledge of the guys we have used. The software itself is very detailed and you can run any report imaginable!! Our clients love the email confirmations and many of them book standing appointments that can easily be emailed to them. If you are in need of software for your salon or spa this is the one to go with hands down.
ProSolutions has a very helpful, knowledgable as well as personal team! They had helped myself, as well as my staff and salon grow into a better business! The support has been genuine and reliable the entire time! Hats off to ProSolutions!
We have been using ProSolutions since 1996 when we opened our doors. This program has constantly evolved with the huge boost in technology. It is an easy point and click system that anyone can use. My favorite aspect of this company is there Customer Support. I have the option to chat live on-line or call in. I am never left with a problem or blind in my business. I even have access to the President of the Company, whom always takes any feedback I have and gives me real answers. I highly recommend this software for any salon/spa opening!
This software works great for us. We can have a real person help us out most times. Everyone I deal with are always willing to help with even the sillies questions.
I’ve been using ProSolutions Software since 2002! Since my business has grown and changed over the last 13 years, I have experienced ProSolutions doing the same and working hard to address the needs of its clients and find innovative solutions to our software concerns. They also continue to be open to suggestions/need we come across to help further accommodate special needs that arise due to our sometime unique business applications. I recommend ProSolutions to any business owner looking to have a software program program that not only runs your business, but that comes with a hands-on tech support team that looks out for you.
Our Salon has been using Prosolutions Software for a few years and it’s everything we could ask for, it does it ALL!!! We went from scheduling appointments in a BOOK to having a couple work stations operating so smoothly and efficiently that our clients even noticed a big diffrence. Updates are always being added and whenever I have a question I LOVE the live chat. Everyone that helps me is very quick to answer and able to resolve all of my questions immediately. I highly recommend this software and excellent customer service 100%.