At ProSolutions, we’re always working to ensure our clients have the best salon and spa software solutions on the market. That’s why we’re happy to announce our new mobile apps solution, Paired. The service works directly with our Transcend Online software and includes 2 mobile apps: one for your clients and one for your staff.
AN APP FOR YOUR CLIENTS
-PERSONALIZED LOOK. Your brand is important. Our competitors’ generic apps diminish customer loyalty and some even suggest services from other businesses! That’s why our client app has your logo, colors and selected imagery to ensure the app is “on-brand” with your salon or spa’s aesthetic. It’s YOUR app, for YOUR clients.
-PUSH NOTIFICATIONS & MESSAGING. Say goodbye to SMS texting with push notifications and in-app messaging! Send appointment reminders, marketing campaigns and personal messages directly to your clients that can display as badges, banners and alerts on their smartphones. The app is also bi-directional, so your clients can confirm their appointments and send direct messages to your salon or spa.
-BOOK APPOINTMENTS. Online booking is good, in-app booking is great. Instead of googling your business to click “book now” on a website that may not be mobile-optimized, your app lets clients seamlessly browse available services, providers & times and book their appointment in realtime. Clients can also view their upcoming appointments at anytime and receive appointment reminders via badges, notifications and alerts!
-PURCHASE PRODUCTS AND GIFT CARDS. Recommending product? Promoting gift cards? Your client app makes it easy for your customers to access your online store. From pushing promotional products to scanning gift cards right from your customers’ smartphones, the client app makes boosting your bottom line even easier.
-DARCI. From personalized “thank you” and “we miss you” messages, to product cycle and buy-again reminders, DARCI can stay on top of your clientele. Imagine the impact on your retention numbers when DARCI sends a personalized message to everyone that hasn’t been in for a month, 3 months, or even a year! Your client app works directly with DARCI to display your messages and links right within the app.
AN APP FOR YOUR EMPLOYEES
-CHECK UPCOMING APPOINTMENTS. It’s 2:00 a.m. and you need to check what you have on calendar tomorrow. We have an app for that! Your staff app allows your employees to check their upcoming appointments in realtime and receive notifications when a new appointment has been booked.
-SEE YOUR NUMBERS. Setting goals is important and seeing your daily progress can help you reach those goals. That’s why the staff app shows your employees their daily services booked, service revenue, product sales and product revenue in real time. The app also projects expected numbers based on current bookings, so your employees can stay on track!
-BOOK APPOINTMENTS. Run into a client outside of work? Now your staff can book their next appointment right from their app, allowing your “go-getter” employees to improve their numbers at all times!
-MESSAGING. Forgot to tell your boss something? Employees can send direct messages to the salon or spa directly from their smartphone at all hours, so your staff can stay in communication 24/7.
We have been using ProSolutions since 1996 when we opened our doors. This program has constantly evolved with the huge boost in technology. It is an easy point and click system that anyone can use. My favorite aspect of this company is there Customer Support. I have the option to chat live on-line or call in. I am never left with a problem or blind in my business. I even have access to the President of the Company, whom always takes any feedback I have and gives me real answers. I highly recommend this software for any salon/spa opening!
Our Salon has been using Prosolutions Software for a few years and it’s everything we could ask for, it does it ALL!!! We went from scheduling appointments in a BOOK to having a couple work stations operating so smoothly and efficiently that our clients even noticed a big diffrence. Updates are always being added and whenever I have a question I LOVE the live chat. Everyone that helps me is very quick to answer and able to resolve all of my questions immediately. I highly recommend this software and excellent customer service 100%.
ProSolutions has a very helpful, knowledgable as well as personal team! They had helped myself, as well as my staff and salon grow into a better business! The support has been genuine and reliable the entire time! Hats off to ProSolutions!
I’ve been using ProSolutions Software since 2002! Since my business has grown and changed over the last 13 years, I have experienced ProSolutions doing the same and working hard to address the needs of its clients and find innovative solutions to our software concerns. They also continue to be open to suggestions/need we come across to help further accommodate special needs that arise due to our sometime unique business applications. I recommend ProSolutions to any business owner looking to have a software program program that not only runs your business, but that comes with a hands-on tech support team that looks out for you.
This software works great for us. We can have a real person help us out most times. Everyone I deal with are always willing to help with even the sillies questions.
I have had ProSolutions Software for my business for the last 8 years and I would highly recommend it!! We have had no issues and have been extremely happy with the developments this company has had along the way. The tech support is outstanding…they can fix anything, we are amazed by the knowledge of the guys we have used. The software itself is very detailed and you can run any report imaginable!! Our clients love the email confirmations and many of them book standing appointments that can easily be emailed to them. If you are in need of software for your salon or spa this is the one to go with hands down.